Care Prospectus
What is the Care Certificate?Following the recommendations of the Cavendish Report 2013, The Care Certificate was introduced to:Build on and replace the Common Induction Standards (CIS) and Nationa...
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Children and Families Services
At One to One Support Services we have support workers for assisting families with children with complex needs, sensory impairments or disabilities.We recognise that for children with complex needs and sensory impairments, education problems are increased with each additional disability. Our staff promotes children to be independent and help them to maximise their skills and abilities to the best of their potential in Nottinghamshire, Yorkshire, and Derbyshire. Remembering that children also need stimulation, and lots of fun in a safe environment, from people who can communicate in their preferred language and actively learn to understand them and their needs.
Our Family Support Workers can assist you with:
- Appointments - Medical and health, physio, hairdressers etc
- Groups, clubs and visiting friends
- Relief / respite time / sitting service
- Accessing the community - shopping etc
- Daily life activities in and out of the home
- Communication support, introducing language systems
- Behaviour Management Support
- Leisure and recreational activities - parks, swimming, walks, play support
How do we work?
The amount of hours in a service can vary, you can use them on an ad hoc basis, daily, or weekly. We offer support at a time and place of your choice. We work to suit your needs. We work with you to plan your service, a worker is assigned to you, so you have the consistency of staff that will get to know your preferences. You book your service hours when you need them we invoice you monthly for the hours.
If you would like to contact us about arranging a free of charge visit to establish what you would need/like please contact our care team on:
01246 200 018
[email protected]
A Quality Service
In order to provide the best service for you, staff are uniquely matched to each person based upon their qualifications and experiences. Services are regularly reviewed with the person and their chosen key people in order for the person to make changes and give feedback, tailoring the service and gaining information from the person about their preferences, wishes and needs enable staff to provide exactly the right support.
This is important for the person and it's important to us. Peoples needs and situations change and our services are flexible to accommodate this. The staff at One to One Support Services are professional and work from a strict Code of Practice. They will act with respect, discretion, and confidentiality at all times. Promoting and supporting people to be as independent as possible. All our staff are thoroughly vetted at interview stage and have an Enhanced DBS check with all references gained prior to commencing work.
When services are being delivered a manager is on call 24 hours a day.
Downloads
Client's Feedback
, Tammy Rutherford-Thorpe
24/04/2017
For the past four weeks, I have enjoyed myself, Benny has been a good teacher and I have learned a lot, this has inspired me to go further and gain a lot more knowledge and understanding within the health and social care and childcare sector. (Level 1 Health and Social Care Qualification)
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24/04/2017
As soon as she came through the door she expressed a genuine concern and a warm caring attitude.
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26/04/2017
Everyone treated her with respect and dignity. She built up friendships with the staff.
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26/04/2017
Was helpful and gave me the knowledge to help put all the info into practice. (Prevent Training Course)
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19/06/2017
A very interesting and enjoyable afternoon, especially made much easier to follow by such an approachable tutor. (Induction)
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19/06/2017
The tutor was brilliant took time to explain everything, staff are there to help if needed you only have to ask and they are very happy to help, I enjoyed all the sessions as I have learnt more about caring. (Level 1 Health and Social Care Qualification)
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19/06/2017
I have really enjoyed this course and I've learned a lot of valued information and guidance in the health and social care sector, I find Benny and rest of her colleagues very welcoming and supportive to my needs and others too. (Level 1 Health and Social Care Qualification)
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19/06/2017
Just wanted to thank you and all the staff involved for the preparation and delivery of the training. I thoroughly enjoyed the course and very much appreciate all your hard work
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24/10/2017
I received my City and Guilds certificates for the training I undertook in July and just wanted to thank you and all the staff involved in the preparation and delivery of the training. (Level 1 Health and Social Care Qualification)
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31/10/2017
I thoroughly enjoyed the course and very much appreciate all your hard work.
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31/10/2017
The course has refreshed my knowledge and made me think of our own policy and procedures
I have learned a lot more about CVs and preparing yourself for interviews. It has been interesting to learn how to fill in application forms properly as well and how to answer questions in the correct manner when asked. (Level 1 Employability Qualification)