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People
One to One Support Services values each team member. They embody the core values of One to One and work diligently to ensure that quality of the services we deliver reflect both the needs and expectations of our clients.
Welcome to our staff section. Here you can find out more about the staff who work in each area of One to One Support Services or our Training Academy. The team embody the core values of the company and work diligently to ensure that quality of the services we deliver reflect both the needs and expectations of our clients
Melanie Ulyatt MBE
Department: Managing Director
Position: Managing Director
Since founding One to One Support Services in 2006, Managing Director Melanie Ulyatt MBE has been on a remarkable journey in business. From an optimistic start-up in Chesterfield - commencing with her background in Health & Social Care services, a strong desire to improve sector conditions l...
Read full profile for Melanie Ulyatt MBE >Kai Loh
Department: Care Services
Position: Senior Support Worker
Claire Fitzpatrick
Department: Care Services
Position: Senior Support Worker
Josie Neep
Department: Care Support Services
Position: Lead Service Manager
My name is Josie Neep, my role within the company is Service Manager. I have been with the company for 6 months. I have worked within the Childcare sector and Health and Social Care Sector for 16 years. The areas that I cover are Chesterfield, Derbyshire Dales, High Peak and Hope Valley. My a...
Read full profile for Josie Neep >Joanne Marshall
Department: Care Support Services
Position: Service Manager
I joined One to One several years ago as a carer because we had just been given gold Investors in People which says a great deal about how a company is led and how staff are supported and empowered. Our CQC inspection was also fully compliant with no recommendations. Within the 1st year, I appli...
Read full profile for Joanne Marshall >Jody Wilkinson
Department: Care Support Services
Position: Senior Support Worker
Read full profile for Jody Wilkinson >Jody Marshall
Department: Care Support Services
Position: Senior Support Worker
Read full profile for Jody Marshall >Lyndsey Evans
Department: Care Support Services
Position: Senior Support Worker
I am Lyndsey I’m a senior support worker here at One to One Support Services. I joined the company at the start of October 2012 where I started as a support worker. During my time here at One to One I have worked my way up to be a senior, gained my Level 3 qualification in Health & Social C...
Read full profile for Lyndsey Evans >Keisha Shaw
Department: Care Support Services
Position: Service Manager
Read full profile for Keisha Shaw >Kerenza Wood
Department: Care Support Services
Position: Senior Support Worker
I’m Kerenza. I joined the company in 2010 as a casual support worker and since then have gained my level 3 qualification in Health and Social care along with many other training courses that have enabled me to gain the knowledge to work with our service users to the best of my ability. I then c...
Read full profile for Kerenza Wood >Joanne Wood
Department: Care Support Services
Position: Senior Support Worker
Read full profile for Joanne Wood >Peter Wood
Department: Care Support Services
Position: Senior Support Worker
I have been working at One to One for 7 years now, starting as a support worker and moving up to be a Senior. I am profoundly Deaf and enjoy working with clients who are also Deaf but need extra help and care in their lives. Being Deaf, like them, I am able to build strong working relationships...
Read full profile for Peter Wood >Ashley O'Neil
Department: Care Support Services
Position: Service Manager
Read full profile for Ashley O'Neil >Jack Gent
Department: Care Support Services
Position: Senior Support Worker
Lovinia Johnson
Department: Care Support Services
Position: Senior Support Worker
Patricia Burke
Department: Care Support Services
Position: Co-Service Manager
Lynsey Booker
Department: Care Support Services
Position: Senior Support Worker
Read full profile for Lynsey Booker >Sam Taylor
Department: Care Support Services
Position: Service Manager
Hannah Lowe
Department: Care Support Services
Position: Senior Support Worker
Alex McEvity
Department: Care Support Services
Position: Senior Support Worker
Jamie Austin
Department: Care Support Services
Position: Senior Support Worker
Katie Sharpe
Department: Care Support Services
Position: Senior Support Worker
Christopher Lawton
Department: Employer and Learner Liaison Team
Position: Business Engagement Coordinator
Read full profile for Christopher Lawton >Julie Coley
Department: Finance
Position: Finance Manager
I have been with One to One since November 2009 and have seen many changes. We now have 3 people in the department to deal with payroll for the ever increasing staff numbers, invoicing and purchase ledger, and cover all aspects of duties to ensure the company runs efficiently.
Read full profile for Julie Coley >Jenny Crawley
Department: Finance
Position: Assistant Finance Manager
Read full profile for Jenny Crawley >Katie Lyons
Department: HR and Administration
Position: Trainee Administrator
Hi, my name is Katie, I have been with One to One Support Services since May 2016, my role within the company is new staffing, I ensure the transition of commencing employment is a smooth and enjoyable process. One to One Support Services have enabled me to complete my level 2 and I can’t wait t...
Read full profile for Katie Lyons >Liam Masterson
Department: HR and Administration
Position: Trainee Administrator
I have worked with One to One Support Services since July 2016. My main duty is monitoring and booking staff members onto their mandatory training to ensure they can deliver the highest possible quality care, I also assist in performing interviews alongside a range of other duties. As part of t...
Read full profile for Liam Masterson >Hannah Johnson
Department: HR and Administration
Position: Deputy HR Manager
I have been with the company since June 2013, during this time I have been encouraged and supported to progress, I started as an apprentice completing my level 2 in business administration, I have worked my way up to level 3 and am now deputy of a department. The HR/administration department stri...
Read full profile for Hannah Johnson >Sasha
Department: HR and Administration
Position: Human Resource and Administration Manager
My name is Sasha, I am the Human Resource and Administration Manager here at One to One Support Services, I joined the company in 2009 where I started as an administration apprentice.
I provide support to all internal departments and external customers. I manage the Administration team, Huma...
Chelsea Nicholson
Department: HR and Administration
Position: Data Clerk
Hello, my name is Chelsea. I am the Data Inputter at One to One Support Services. I have been with the company since September 2014. I started as a Trainee Administrator completing my Level 2 in Business Administration, I then went on to complete my Level 3 Business Administration Qualificatio...
Read full profile for Chelsea Nicholson >Chantelle Haddock
Department: HR and Administration
Position: Trainee Administrator
Margaret Cooper
Department: HR and Administration
Position: Administrator
Samantha Pennells
Department: HR and Administration
Position: Trainee Administrator
Read full profile for Samantha Pennells >Kel Coley
Department: IT & Special Projects
Position: Special Projects
Read full profile for Kel Coley >Abigail Hamlin
Department: Marketing
Position: Marketing Assistant
Hello, I am Abigail and I am the Marketing Assistant here at One to One. I began this role in March 2017, this is my first role out of university where I studied Broadcast Journalism, and I am looking forward to the challenges the job brings. Everyone at One to One has been supportive and have ...
Read full profile for Abigail Hamlin >Suzanne Straw
Department: Personal Assistant
Position: Personal Assistant to Managing Director
Read full profile for Suzanne Straw >Bernadette Wattam
Department: Training Academy
Position: Training Academy Manager
My education and background has always been progressive, I left school and completed A Levels then continued on to do my nursing in which I specialised in Mental Health and Dementia. I then went on to train in the legal system supporting individuals who have been subject to crime.
After a sh...
Debbie Crookes
Department: Training Academy
Position: Childcare Tutor Assessor
Hello my name is DebbieI am a Child Care tutor assessor I also deliver the mandatory units of Health and Social CareQualification to level 2 and 3. I have worked for One to One Support Services for just over a year. My background in Child Care started when I was a self-employed Childminder, from ...
Read full profile for Debbie Crookes >Daniel Hatton
Department: Training Academy
Position: Functional Skills Tutor
I grew up in Chesterfield and completed both my GCSEs and A-levels at Newbold Community School before moving to Sheffield to complete a Mathematics degree at Sheffield Hallam University. I have been part of the functional skills team at One to One Support Services since January 2017 after a shor...
Read full profile for Daniel Hatton >Roy Barton
Department: Training Academy
Position: Internal Quality Assurance
Read full profile for Roy Barton >Nicola Hague
Department: Training Academy
Position: Tutor Assessor
Read full profile for Nicola Hague >Kirsty Smith
Department: Training Academy
Position: Tutor Assessor
Patrick Hunter
Department: Training Academy
Position: Tutor
Antony Clark
Department: Training Academy
Position: Tutor
Richard Allsop
Department: Training Academy
Position: Functional Skills Tutor
Born in Chesterfield and educated at St Mary’s school, I left school at 16 without any qualifications and started a career as a bricklayer in the building trade, eventually running my own business. In 1996 I had a serious car accident that took me over a year to recover from and realised that I n...
Read full profile for Richard Allsop >
Client's Feedback
, Tammy Rutherford-Thorpe
24/04/2017
For the past four weeks, I have enjoyed myself, Benny has been a good teacher and I have learned a lot, this has inspired me to go further and gain a lot more knowledge and understanding within the health and social care and childcare sector. (Level 1 Health and Social Care Qualification)
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24/04/2017
As soon as she came through the door she expressed a genuine concern and a warm caring attitude.
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26/04/2017
Everyone treated her with respect and dignity. She built up friendships with the staff.
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26/04/2017
Was helpful and gave me the knowledge to help put all the info into practice. (Prevent Training Course)
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19/06/2017
A very interesting and enjoyable afternoon, especially made much easier to follow by such an approachable tutor. (Induction)
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19/06/2017
The tutor was brilliant took time to explain everything, staff are there to help if needed you only have to ask and they are very happy to help, I enjoyed all the sessions as I have learnt more about caring. (Level 1 Health and Social Care Qualification)
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19/06/2017
I have really enjoyed this course and I've learned a lot of valued information and guidance in the health and social care sector, I find Benny and rest of her colleagues very welcoming and supportive to my needs and others too. (Level 1 Health and Social Care Qualification)
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19/06/2017
Just wanted to thank you and all the staff involved for the preparation and delivery of the training. I thoroughly enjoyed the course and very much appreciate all your hard work
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24/10/2017
I received my City and Guilds certificates for the training I undertook in July and just wanted to thank you and all the staff involved in the preparation and delivery of the training. (Level 1 Health and Social Care Qualification)
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31/10/2017
I thoroughly enjoyed the course and very much appreciate all your hard work.
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31/10/2017
The course has refreshed my knowledge and made me think of our own policy and procedures
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09/11/2017
"The carers are all excellent. Very caring and polite and friendly and can't do enough to help. "
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18/12/2018
"All of the staff are brilliant. They send staff who can do sign language, they are caring and very polite. "
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18/12/2018
"I have full input into my care plan together with my family and I have it here. "
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18/12/2018
"I am happy with the service. It runs well. I have no issues over the running of it at all. "
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18/12/2018
"My care plan is reviewed with me I review it with them and is up to date. I have a copy here. "
I have learned a lot more about CVs and preparing yourself for interviews. It has been interesting to learn how to fill in application forms properly as well and how to answer questions in the correct manner when asked. (Level 1 Employability Qualification)