Senior Support Worker

Department: Operational Services
Location: Sheffield S17
Hours: Full Time
Salary: Earn up to £19,760
Special Requirements: Must have a full UK driving licence with access to a vehicle
You can apply online for this position.

We are looking for experienced Senior Support Workers to join our team in Dore and Totley

The ideal candidate should have knowledge and experience in either supporting children, adults and older persons in their homes and communities. Also assisting the Service Manager in the organisation of high-quality support services.

Providing administrative support for the Service Manager, this will include:

  • Convening and taking minutes of meetings
  • Writing up notes and reports
  • Distribution of correspondence
  • Information and filing

Successful candidates will hold qualifications such as NVQ 2 or 3 equivalents in Health and Social care or Childcare. It is essential that you are able to travel from A to B supporting individuals, so a full driving license and access to a vehicle is required.

One to One Support Services provides a full range of support services to all people, specialising in services for people with additional needs, complex needs, and sensory impairments.Individuals may be required to support with personal care, communication, mobility, access to information or help attending appointments as well as daily living tasks in and around the house.

Key responsibilities include:

  • To advocate, where appropriate, on the client's behalf, whilst always ensuring their right to privacy, dignity, choice, and respect.
  • To maintain accurate, up to date and comprehensive records regarding the person’s development and well-being. This is also to ensure that the planning process is relevant and that we are responsive to the changing needs of the person. To attend service review meetings providing internal and external reports with regards to service delivery as requested. You will support with the administration work attached to the services and maintenance of client files
  • To attend regular staff meetings and training as required and when requested present information to the meeting/service manager.
  • To assist the Service Manager in the coordination and development of the services. It is anticipated that some time may be spent in “hands on support”.
  • When requested to plan a predicted staff rota and provide and actual staff rota for each month. Organising staff cover for the services sickness, absence and holiday periods.Checking and monitoring of individual support guides/rotas for clients and staff recording changes accordingly.
  • To achieve monthly targets for administration tasks with associated paperwork that assists with the processing of all end of month paperwork.
  • To support the Service Manager and organise staff training when appropriate. To coordinate support of staff through team development and module induction work. To support the Service Manager with the recruitment of staff, induction, and support staff into new roles with services. This may be introductory visits, job/tasks shadowing or monitoring staff in new roles/services.
  • To support the Service Manager to maintain and update as necessary, filing systems in the Office. To deal with telephone and postal inquiries and referrals regarding services.
  • To support staff to implement the person’s development or care plan, in a manner that is consistent with their culture, gender, and age. To ensure that quality services are being delivered, this may include a visit to service users to record information about the services being delivered.
  • To work a flexible hour’s system, this will include evenings and weekends. (Evening and weekend work will be arranged in advance to give maximum notice to staff.)
  • To maintain an awareness of good practice, so that a high Quality and responsive services can be maintained.
  • Ensure confidentiality of information received relating to the staff, services, service users or One to One Support Services. To liaise with outside agencies as required in a professional manner. To facilitate clear and effective communication between management and support staff. Accurate records kept of communication and meetings.
  • To comply with One to One Support Services policies and procedures, whilst actively promoting the principles of equal opportunities and working in a manner that maintains a safe, healthy and supportive environment for staff and service users at all times. Our services work with vulnerable people and it is therefore essential that our staff cooperate fully with all monitoring procedures.
  • To promote One to One Support Services and the ethos of the company in a positive manner both internally and externally. This may be attending meetings, courses, conferences, exhibition stands or training/events.
  • To carry out any other duties consistent with the nature and Grade of the post.

    A Full DBS check is required, employee pays cost initially.

    As users of the disability confident scheme, we guarantee to interview all disabled applicants who meet the minimum criteria for the vacancy.

Want To Apply Online?

You can apply online up to Friday, October 19, 2018. Just complete the form below and attach any supporting documents.


Please Note: although we take great care to ensure maximum compatibility across all mobile devices, office documents are not necessarily usable on all devices. If you encounter these issues, please use a desktop computer when completing application forms.

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